Wednesday, February 3, 2010

Problems of integration of software companies and new trends

Océ, a leading provider of digital document management technology and services, reported financial figures yesterday, compared with the second quarter of 2006.

The CFO of Océ has commented on (read Beursmedia company financial information) about the decision pending in the field of business software (Enterprise Resource Planning or ERP). Currently, Océ and Imagistics, the Company acquired, were last year, with an ERP solution is different. Make the decisionselection) is a unique solution (providers.

Supplies are using SAP in North America. In Europe is being converted into SAP JDE. Imagistics, however, is the use of Oracle.

Oracle and SAP have a different background in Enterprise Software. The origin of SAP applications, it is, especially in the field of ERP to build. Oracle has traditionally been a provider of database, but has recently acquired Siebel and PeopleSoft, giving the company, the CRM software (Siebel) and human resource management areor ERP (Peoplesoft). Oracle still needs to integrate these solutions.

It is not easy to say which company is leading this fight, but both companies are aware that the real challenge is related to another trend, the supply of software services on demand. Internet technologies such as web services is already changing and will continue to change the settings in the software market.

In the old approach, provided that a supplier of application that was supportedFunctionality of business processes. The main problem with this, the fact is that ERP systems, which are not the only one in town. An entity need different functions for different purposes and these solutions were offered by different suppliers, a CRM package for client management, ERP for the production and management, but in the middle "...

In the middle there was nothing, really. That led to the discovery of middleware - software that a connection was differentApplications.

Oracle and SAP has come to this market. SAP NetWeaver and Oracle Fusion. But there is a gap to the middleware solutions for real web services.

And this is the key. Management Océ is known, but the investment market is likely to opt out of these developments and requirements (OCE) for a traditional solution, where one of two main suppliers.

© 2006 Hans Bool

Tuesday, February 2, 2010

Charismatic Communication - the seven keys to a charismatic voice

There is widespread prototypes qualities that make up the leadership and management. People who "fits" universal categories that look and sound to participate in a particular culture, but rather by the public than those who are not accepted. In practice, this means that if you take the people to recognize what you mean, you must create a visual image and voice that as close as possible to meet the expectations of the target project.

Research has shownthat people, if you encounter as a business leader, speaker, or press for the first time, will quickly assess your appearance and behavior, and the image in seconds. It scans your face and eyes first, a decision and go with your body. This rapid assessment is usually the focus on the clothes and the kind of dress on which the investigations were carried out followed. It will then tune into your voice and note that the voice quality and tone. If you are adapting theirCategories and also the thumbs up, so you can then decide what it really feels like.

The voice is one of the most valuable, albeit neglected, aspects of construction of the image. As a rhetorical device, there is form, color and meaning what we say. Strangely, we find it easier to tell others when they speak too fast, one step higher than optimal or too quiet to hear, for example, and to correct our shortcomings.

There are seven key elements to consider,the construction of a charismatic voice:

Dynamic Range:

How strong is the volume. Your goal should be to listen to without crying. You should never vote first walk into a room, but you should reduce flexibility and increase the volume for the time and the content must be matched.

Being multi-dynamic. The range of volume that you are dealing with the language spoken in varying considerably depending on the circumstances. Avoid at all costs, while the mono-dynamic. One speaker boring, which sends a publicSleep is very likely that both mono-dynamic (for a volume) to be monotone (a game) Then, louder, quieter, and make sure there are many differences, but not screaming.

Resonance:

Resonance occurs when the source of vibration (the vocal folds or cords), set up vibrations in other parts of the body. Your primary resonance structures (body parts, in which sound waves are caused directly or indirectly vibration), teeth, hard palate, nose, cheeks, sinuses,Forehead and scalp. When you swing efficiently, the oscillations may continue on other parts of the body, such as the rib cage and vertebrae. Speakers with well-trained voices "feel" their voice on the whole body.

Few of us use our powers of resonance, which is almost never reached our potential to produce wealth, beautiful, healthy and balanced, without inhibitions. In fact, the speakers to use with the majority of untrained voices, about half or less of their fields of resonance. Voicesdoes not reach the full potential of resonance, or would need to agree a set of resonators, usually sound a little 'puffy, metallic, thin, or nasal.

Read a book on vocal training and practice balancing your resonator. Or look for professional guidance of specialists to build a voice, how to build a rich and resonant voice. Everyone has the potential to be a good voice and infectious diseases to create - just know how to unleash its power.

Sound:

The characteristics of a sound. Cow Mooshas a different sound / tone growls like a dog. A voice that can bring horror to upset the public, while it may be a voice, humor, or wantonness a smile helps public. Speakers develop effective tonal flexibility to raise and lower the tone of his voice for emphasis and de-emphasis and tone to create the right environment for their messages.

Two essential elements of sound are Range and energy. If you have a limited range, how many people and do not vary betweenthree five notes for the color of your message, many people interpret your voice is flat.

The typical response of people with a limited number of energy and, if their votes will be recorded and reported, "My voice sounds so boring!" And so it happens. If your area of displaced persons, and if the energy level is constant or is weak, your voice can not seem boring in it, because you can hear and feel the energy.

The voice you hear on record is the voice of everyotherwise feel, and you can sleep better than any other owner of a medicine man, if we reflect a limited range. Note that the boring teacher or lecturer, his subject and to be as interesting as Closet Donald Rumsfeld has done? Or speakers, who spoke in a tone pot with a whole group of seventy cured insomnia? They did it with inflexible tone. If you do not want to be celebrated as public speeches Mogadon response to stretch the vocal range and varyYour energy ..

Vocal Pitch:

How high or low at rest is an individual voice. Bill Clinton's voice is clear enough, Meryl Streep has an average slope, while Morgan Freeman's voice is very deep base. Each speaker has a set of notes, from which they can draw. Even a voice of light can be powerful when it is well accepted.

Many speakers automatically raise the tone of voice when you put a microphone or speak in front of an audience. This habit is oftenrooted and can through a combination of anxiety (stage fright) and the mistaken belief that the voice must be raised if you speak in front of an audience causes. When you start talking about one step above where you're going to go if the stress or you need color, his words - as high falsetto? Microphones modern sound superfluous, since if you are on a transatlantic call entirely without the help of technology.

Other speakers and talk about the pitch droplower end of the range, in the mistaken belief that they will deliver more "eargasms" their audience. Men are particularly compelling voice of the offender deeper into the throat and chest. Some image consultants advise their clients to abandon their voice, but this is not the answer to how to add authority to his voice.

Contrary to some beliefs, fake deep voices do not necessarily promote sperm count, high performance orientation. Rather, they communicate sexual insecurity or genderAmbivalence. The key to finding the best voice is to be the field of play with the emotions expressed and the use of compass for the words, the need to emphasize the color.

Peace

This refers to the length of each tone, intonation, too. Speaking in a vote Gattling gun causes words and syllables off while she speaks slowly extended, and in extreme makes you sound as if I were born in the Ozark Mountains.

Vary the pace, that is, walk, trot,Trot and gallop, sometimes even the obligation, recalls the general public, because diversity stimulates attention. Pace also connects directly to the emotions. Being slow pace for serious allegations, and the excitement that is subject to fast.

Silence

Sometimes more can be said with silence for all the words in the dictionary. Silence is one of the great art of communication. Cicero said: "It is not only an art, but an eloquence in it." A layer can be effectively exploited the immensedramatic value. See how long a pause before the alarm is triggered, and then hold a little 'more. The rules are easy to integrate into the rest of your presentation or models of intervention:

A mini-break is about a half later. It allows you to keep the sentences in cubes or pieces of meaning to break. They help to absorb the public to have a set of ideas in your penis, or content.

A breakdown of the segment is about one or two seconds. You hear news readers to use the segmentPause between stories, as if to emphasize the contrast between a story and another. So your listeners can to avoid confusing one idea with another,

One unit of pause between two and four seconds in duration. It allows time to leave your audience is an important concept and flags down, that something was said or significant consequences.

A dramatic pause can be from one second to last about five seconds. This type of break can be used before or after important words or phrases. Itcan also be used to fill your audience with a word before you did.

Emotional Fingerprinting:

Some call it stress, but I think the focus too narrow a definition, which describes what actually needs to do to create real meaning with the delivery of words, too. Focus describes the color that we use to give meaning to words. With the emphasis or accentuation of words to draw, we have the attention of our audience for them. The usual extemporaneous speech, the values of stressare the words are exactly 100 percent. Narrow down your stream of words based on the emotional and intellectual value their opinions in an interview.

Combining the actual value of the corresponding dynamics, tone, pitch, resonance, and the rate reflects the emotional imprint of a message or a part of the message. If your voice is not congruent reflects the emotional content of the message, you create confusion in the minds of the public and give them somethingto think differently from the content of the message.

The natural processes of filtration can go wrong when it comes before the meeting of people. The emotion we feel in response to the face of a huge audience, we sometimes have the feeling expressed in good standing with the accent. We go into silly vocal samples as above but with a curve at the end of each sentence, punctuation, we make mistakes our sentences, with geometric and umms, it inhibits the viability of our voice with restrictive respiratorySchemes, and so on. The end result is a vocal performance can be boring as boring.

© Desmond Guilfoyle 1998-2006

Monday, February 1, 2010

Charismatic Communication - The discovery and development of a common space with the public - Part One

Charismatic communication requires a transaction between speaker and listener, and as many forms of fair trade, customer satisfaction is based on exchange things of equal value. For example, in exchange for a piece of electronic equipment in your store electricity on hand in its presumed value in dollars. In reality, the seller buys your money with the device.

Similar dynamics apply when you are trying to buy the commitment of people to your ideas orIdeas. So, what currency to use to buy the attention and the defense of your audience? The coin is available in three denominations:

1. Discovery 2 Groundwork 3 Dialogue

You can choose to spend a reasonable amount of time in discovery mode. E 'part of a process that affects the learning of the people means. It allows a glimpse into their personal vision of the world to win, and the information you collect, you can fully comply with their models in the worldand speak their dialect particular.

Base is an important element because it is the preparatory phase, the other in discussion and debate on the desirability and value of your position and ideas. It allows you to respond with feedback and a mutual search for alternatives. It also gives you the ability to change the ideas in an informal proof, of potential enemies and approach, as you go along.

You can review, revise, refine and polish your messagebefore reaching a final product that includes the main needs of your target audience. There are many advantages for the host interests of other people, ideas and solutions in the context of the final strategy or proposal. Their foundation stage can often save you from embarrassing and sometimes dangerous consequences.

Dialogue is the art of talking to talk to people than to do it or to request information. Can occur during any phase of the communication process. Form of dialogue, as ina presentation or a proposal that is better on stage when you win, is the approval and support safely.

Open dialogue fosters commitment and motivation. We believe that the emotional temperature of the public or group, and avoids an idea or strategy occult stable opposition and resistance at every turn.

Preparation and Discovery

It may not always be possible to meet individual needs, values, beliefs, or a wider audience. Thus, someCommunications, presentations and speeches are necessary "catch-all" issues "when you can use other powers of persuasion to draw listeners into the common area to discuss the merits of your ideas. Size of the crowd, speeches and interviews, diversity community and other factors, it is sometimes difficult to obtain an accurate measure of your audience. Nevertheless, it would be foolish, a presentation to a group of people they knew nothing delivered.

Considerthe advantages of Australian beef to a group of vegans, supporters of Judaism to a gathering of Shiite fundamentalists, or tell jokes about Irish club Celtic. The point is that if you want the public to like and trust, you must convince people that you are trying to adapt your message.

Even a rudimentary understanding of your audience is better than nothing. But the most relevant information about your audience, the better you will be able to communicate withto record their language. After all, if a small or large group meets to listen to you, it must by definition have something in common.

When you close the content with the faith of the public and the structures of value that sends the signal "We are of one mind." High-order "equality" is one of the most important factors in determining whether the presentation of the day will win or fall on deaf ears. The more one sees the public and himself as a spirit that make it more responsivewill be for your ideas and suggestions.

People make quick, subconscious calculations of the degree of opening one, to share with others, based on the answers to these questions:

If the speakers / leaders think like me, or to think about how to think, and have an attitude and a similar approach? If the speaker / director stock and reflect my core beliefs and values? Is he or share my traditions: the roots, culture, education and background?

Approach, position,Beliefs and values are important elements that people in deciding the opening. Important in situations where much depends on the success of your presentation, it would be foolish to move or imbalance of the beliefs and values of your audience.

There are two ways to discover and reflect the beliefs and values of the public or the public.

1. Research and / or mobilization

2. Mirrors universal values and virtues

In the study of values and beliefsYour audience and talking to the client group prior to the presentation and questions along the lines of "What are the things that are important to you to bring the product to market?" or "Why is it important that they see themselves as an independent?" Should be the most important part of your question, what, how and why, is something important. If you listen carefully to the answers, there will be the words that represent the values, beliefs, attitudes and deep listening. Asking:

SeptemberONE

Where people look for specific topics - their values and beliefs? What are the most interesting aspects of particular corporate cultures? Where the focus group is right now? What are the basic needs of the group are - what the group must necessarily be met in order to feel satisfied and what a particular challenge or situation especially in front of the group to Momen What does the group must have in order to achieve their objectives ?
If you have been invited toThey speak of larger groups, at some point, as far as possible, the composition of the public. Collect the following types of information:

Two sets
What are the demographic group: age, sex, rank position, social class, educational level, etc.? What are the expectations of the public? What do they expect from you and how the presentation or speech has been promoted? Questions about the settings, schools of thought orgeneral political beliefs. A group of liberal lawyers requires a different approach from that of a group of accountants CBD. Discover as much as possible about the group or organization that invited you. What is their history, what are their goals and what is their main goal at this time? Find out if you have any questions specific to the group lobbying for or on which they have a strong position, that the sponsor of the group and membership are senior tgaken?
In the second partIn this article we will examine how to integrate this information in your formal dialogue with the public.

(c) Desmond Guilfoyle 2004-2006

Sunday, January 31, 2010

Charismatic Communication - Ten tips to build and maintain credibility

The credibility of management essentially describes the relationship that is established and maintained with the public. And 'the result of minute by minute management of the credulity of the public counter or on the day to day management of the place of employment or professional relationships sig. Charismatic communicators tend to provide a continuous monitoring to ensure that the credulity of the audience and not by what they say tested, or as they say it.

If credibility is lacking whenCredulity is stretched to the breaking point, your message is about the impact to a self-confessed serial robber tried to convince a right-wing group that the three strikes law is immoral. The best way to produce silent indifference, at worst, contempt, amazement believe, and you prefer, organized hostilities.

The following policies and practices that enhance the credibility and receptivity, both in workplaces and in public places:

1) Start the persuasivenessStrategy with a passionate search for answers. Identify a problem, problem, or effect, and invite your listeners to address you. Instead of announcing the perfect solution, and reading the card on the territory of the public, inviting the public to create a map search for common solutions available.

"Competition in our industry is huge. Everyone is competing on price. But a price war the answer to maintaining our market share, or we are unable to compete with the doors andother conditions? We can explore different concepts? We can see that opportunities are being exploited, if we want to be a competitive advantage, moreover, that price? "

2) Demonstrate that you are putting the interest before the public '. No plan, idea or proposal is perfect. The results are better in terms of trust and credibility when you use the negatives and weaknesses in your proposal, however, shows the audience to discover for themselves.

"This newSystem will provide the incredible efficiency in the medium and long term, but it would be remiss, indeed dishonest of me not to receive short-term risks.

3) Take your audience, your primary objective. Falling into a trap where many leaders and speakers, is that the 'I' too close. Even if the credibility is high, push a safe way to lose, as self-obsessed and seemingly oblivious to the presence of the public.

Executives are often driven by their own ideaswho do not recognize or validate the concerns and issues of research in which to be convincing. To reject or ignore that, "What if?" And further questions with what is often interpreted as extreme rudeness. Soon they realize that the road train is one of the most common causes of resistance in the audience.

If you want your ideas and suggestions, it is better for your attention almost exclusively to the public, constantly drawing hugYour audience in a room where you work and negotiate common perception and meaning. Effective defense requires a coalition is the author and the public a look into a set of results.

Questions and interruptions should be treated as an opportunity for dialogue. Applications can be in shape and does not look like a valuable contribution to the process of:

"I share your comments and concerns. Skeptics are valuable, and I would encourageI'm everything I am saying, because, as everyone knows, the skeptics are really looking for things for themselves whether the idea of working for their skepticism. When you try this idea on for size, we can help make better. "

4) Talk about the height of the listener. You can try the wonderful feeling when you let your ego and take out for the pursuit of a higher position that the listener is not.

You can learn more about the audience, but its role as mediator, isto intimidate with your self-importance, is not to say what we know and how little they know. If you want a peacock to live in a zoo. You role as an agent of influence is mainly to encourage the public in much the same way one thinks about a subject, theme or proposal.

Using language of inclusion. Speaking at the listeners and to build the framework for your ideas about the goals, expectations, premiums, values and feelings that youconvince a.

"Well, first I was confused, like everyone else. When I about gap analysis, I thought it was something a proctologist's. Then I discovered how you can achieve, is an important tool to better plan the way to use the work you can do to your people.

5) Be honest. How many times have you experienced political figures for death ongoing public, because the defense of the Convention insane policy, defense of claims? How many times in the last ten years and ahalf of public figures have been sent to Coventry, not for the original offense, but to cover and lie?

Situations Fidget with experiments, distortion and deception blows your credibility out of the water. The only exception is large in recent times is Bill Clinton, and there are strong reasons that survived to be examined in subsequent articles.

Maintaining public figures often the images that take the God-like quality of self-possessionand virtue without compromise. This is often the first big cycle, have become. If you promote yourself as a reincarnation of St. Peter, expect some 'difficulties in the approval of your cock-ups have.

In technology, your public identity, it is worth your attention as an individual with a strong commitment to improving the lives of your constituents and colleagues as a candidate for canonization, if only one of you to fall apart now.

6)Be honest and say what you think. Decades of lies in advertising, poetic political 'truth', mendacity of businesses and a high degree of distrust of the media of mass, the average punter is a rather careful.

According to recent social research, the people are very pretty cynical. Have suffered as consumers, as members of the community and in the hands of those relating to fraud and exploitation of human labor.

The excesses of the pastRole of the seducer and speakers is a difficult issue, ethics, and maybe that's how it should be. As will be novel, as it may seem, in reality, sincerity is scheduled to use the jargon of professional sellers, such as a Unique Selling Position or USP.

One of the easiest ways to enhance your credibility at work or in public is to build a reputation for honesty. For example, if someone challenges you, on the basis of inconsistency with the previous testimony, sincere in his reply.Giving the inconsistency and turn to your advantage.

"You're right, I say this because it was what I thought was right. Now I have a different opinion, because some things learned along the way. I know (laughter) Thank you for reminding me that today are wiser than me then."

7) If the right fit the idea or product. Your credibility is linked not only to professional status and personal, but also based on the quality of your ideas and your credibility to the statements. Claims mustbe sustained, the consequences and conclusions should be carefully designed and backed up statements by credible research and back-ground.

People can confuse reality and with the view, the view with a well-reasoned argument, and conclude with the truth. It can be extremely useful to have a clear understanding of the differences between facts, opinions and reasoned argument, because the trend might be necessary to conduct the assessments as evidence or to produce intolerable moodCredits.

Many speakers do not believe in the process, because it confused the categories listed above. I remember that just because you believe something is true, not necessarily fact. At one point, idea or hypothesis, you need much more articulate than you think is true support. You need to build their arguments on a solid foundation of fact, reason and emotion.

Applications, which should never do is stretch the credulity of the public. A useful rule of thumb is that yourSupports what is believed to know your audience. You may also think that your idea is the best thing since the silicon chip, but if you do not have the evidence to support the claim that you do well to consider starting your needs with what you know to feel accepted by them.

There are two ways in which the present observations that increase the likelihood that they are accepted by the public:

1. If you have the option of using an opinion to the stateHe had no declarative language, like " 'My belief," "I found", "I feel", "I feel", etc., for example, "I feel the film too much gratuitous violence in it." This shows that you have an opinion as an opinion and not stating as fact. However, there is still a risk that people who oppose what you say and derail your topic, or discount your credibility.

2. The following technique significantly increases the likelihood that your opinion accepted by yourPublic.

Break the rule, the language activities and strategies to use passive language gives you the ownership of thoughts, repressed. For example: "Some people argue that the film contained too much violence."

To add power to your opinion, you draw the audience in a common area. Replace the statement with something like: "And if you think about it, ask yourself, perhaps, agree that they are correct. Take the scene on the beach. It was all graphic materials necessary formake the point? You might think it was. "

8) Maintain your integrity at all costs. If someone tells you: "Not really, but did you know that ..." what message they send you? Sure, you can send a signal that trust, but I am not sending a signal that you can trust, who can not keep a secret?

The same logic applies if you tell other people to adapt, which bends the truth on some occasions. One of the easiest ways toAre creating distrust and suspicion in a public, suggests that a third party or parties was an acceptable practice. Course would not have lied to the public! But the punters out there, that's another story!

The fact is that if you have hidden people to act or give the impression that there are moments, embroidering the truth is an acceptable practice is encouraged, the public will discount the credibility serious.

9) keep promises and commitments. A majorCredibility is the destroyer welching on a promise or a view of a commitment you made to colleagues, clients or groups. Charismatic leaders recognize that people often build their hopes around promises, and when a promise is broken, the hopes were dashed: The next promise which is not to believe. The promises are often generated high expectations, especially if done on career, life, products, and the consequences and results. If you can not get through a great promise orCommitment will damage your credibility, as long as there are people to remember.

Be heard 10) Turn right at. Competence is an important variable for the credibility equation. If someone questions your right to speak on a subject to take careful note. Bah, do not reject with contempt, or a line of acid comeback.

Open your call into question the credibility is a form of valuable feedback and gives you the opportunity to make the resistance to acceptance. Notesuch as the following speakers will have the opportunity to improve its credibility quotient when you call in question:

"You are perfectly right in thinking that I must earn the right note. I firmly believe it is important for the credentials of people like you demand, because it allows us to give due weight to what the people say, is not it? The proposal that today was designed for a very successful model in Chicago and tested by experts from the three GMHYears. "

There are many ways to improve your know-how in public life and at work. The acquisition of skills, writing articles, essays and books nominated for the award, won the support of lights in your chosen field and gain media exposure for special efforts are just some means to build on your experience basic credibility.

The development of a history of sound decision in your area of business, proving to be competent and well informedHis subject, shows a deep understanding of your material and a solid track record can also improve the perception of competence.

© Desmond Guilfoyle 1998-2006